This is a story of service transformation. It is also a Population Health Management
(PHM) story centred in Primary Care. It starts with a vision to deliver better outcomes
and experiences for populations – and sub-populations – who are ageing and at risk of
falls.
An injurious fall can have a profound impact on not only the individuals but also their
friends and families. These events typically result in an emergency admission to hospital
where patients may be exposed to additional risks such as bed sores, hospital associated
infections and loss of mobility.
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